Reach us
Contact
Email goes to a real human. Most messages get a reply within one business day.
- Supportsupport@octaned.us
Account questions, listings that won't publish, bugs, anything else.
- Billingbilling@octaned.us
Listing-fee questions, refunds, payment problems.
- Legallegal@octaned.us
Terms questions, contracts, NDA disputes, broker-disclosure questions.
- Privacyprivacy@octaned.us
Data access / deletion requests under CCPA / CPRA / general privacy.
- Securitysecurity@octaned.us
Vulnerability reports, account-takeover concerns, security questions.
- DMCAdmca@octaned.us
Copyright takedown notices and counter-notices.
- Abuseabuse@octaned.us
Reporting violations of the Acceptable Use Policy by other users.
- Accessibilityaccessibility@octaned.us
Barriers, accommodations, alternative-format content requests.
- Operationsops@octaned.us
Closer-network applications, KYC review, W-9 questions.
For an active deal, the fastest path is the in-platform messaging on the deal page — everything is logged and audit-trailed. Use the email addresses above for anything that doesn't fit a deal context.